Global Key Account Partnerships Account Lead - Home and Living

Posted 15 April 2024
Salary 125400-232560
Job type Permanent
Discipline Technology Sales
Contact NameAnna Genova

Job description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are looking for a Brand Partnership Account Lead - Home and Living to join our newly formed Global Key Accounts team. The team will play a critical role in establishing and leading strategic commerce partnerships between TikTok and the world's top-tier brands or agencies.

Roles & Responsibilities
The Brand Partnership Account Lead - Home and Living will develop growth strategy. This team will own and nurture C-level and senior brand-side relationships, and partner with TikTok global commerce regional Account Leads to drive sales together. The team will act as the strategic ambassador responsible for building TikTok's reputation and commerce sales for top-tier global brands and agencies.

The ideal candidate is familiar with global brands senior managements within the Home and Living industry, proficient in high-level strategic thinking, and deeply passionate about problem-solving and business growth enablement. This role requires the ability to work across different time zones and cultures and bring a philosophy of client-centricity to the role both internally and externally. The successful candidate is a builder, intellectually curious, creative, entrepreneurial, resilient, comfortable with ambiguity, strong in strategic thinking, and has deep experience leading through influence.

- Key Account (KA) services and expansion (Home and Living): Recruit and nurture long-term relationships with top-listed global home and living brands; build and shape the vision, brand mapping, global strategy, approach, coordination, solutions planning, and success metrics;
- Planning & Execution: Produce KA-based, GMV-oriented solutions; participate in process design and execution; support the implementation to ensure the completion of the objectives; summarize the conclusions and know-hows into tangible documents, PowerPoint, and mind maps;
- Analyzing business metrics & objectives: Responsible for KA's seller experience, identifying areas of improvement in products and services based on data and user feedback; driving the optimization of products and services by building apt mechanisms and standard processes; Familiar with approaches and policies in commerce; provide robust support for business owners to dissect business objectives, sort out priorities, and monitor project progress; analyze the output and efficiency of projects through in-depth analyses and able to produce results;
- Build communication mechanisms: Sustain close communication and alignment with clients and internal counterparts to maximize client strategies globally, engender trust and ensure smooth landing of collaborative projects. Regularly consult with local/regional Account Managers to enhance brand performance and engagement.
Minimum Qualifications:
- Bachelor's Degree and above
- 5 years+ work experience working in global brands, and/or eCommerce platform's key accounts solutions.
- Strong capabilities in relationship building; Able to produce effective presentations and influence clients;

Preferred Qualifications:
- Have a solid understanding of social/livestream commerce and content marketing
- Proven experience working in a top consulting firm is a plus;
- International work experience is a plus; willingness to travel abroad for business.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at