Job description
Our GTM Executive Search Team at Stott and May is always on the lookout for top talent to join our diverse range of SaaS, Cyber, and Technology Services scale-up clients. These companies operate in sectors such as Enterprise Software, AI, Technology Services, Cyber Security, Crypto/Web3, and more, offering high level opportunities to work at the cutting-edge of technology.
Our clients range from Series A-C startups on the verge of significant expansion, to PE-Backed and Public Software Firms that have already established a strong market presence. These companies provide our team with opportunities suitable for a variety of career stages and aspirations.
This posting is for Future Job Openings that we may have open across our clients, within key roles that we commonly recruit for. If you’re actively looking for new opportunities, or will be in the near future, please share your resume and we’ll be in touch as relevant fits come up for your background.
Sectors: SaaS, Enterprise Software, AI, Technology Services, Cyber Security, and more
Stages: Series A-C, PE-Backed, and Public Software Firms
Sizes: 50-1000+ Employees
What we're looking for:
- 3+ years of experience in a Customer Success or Account Manager role within B2B SaaS companies
- Exceptional communication and interpersonal skills, with the ability to build genuine, long-lasting customer relationships.
- Able to manage a wide portfolio of accounts from start-ups to large enterprise accounts
- A strong communicator with exceptional attention to detail, and an ability to cater to technical and non-technical audiences
- Expertise in post-sales customer lifecycle management
- Strong team player, able to collaborate with internal and external stakeholders and take ownership of tasks.
- Effective under pressure; able to maintain composure in escalated customer situations and ensure efficient problem-solving and decision-making in the client's best interest.
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