Job description
Job Advert: EAD Technician
Location: Heathrow Data Centre (occasional travel to other sites)
Sector: Enterprise Data Centre (EDC)
Salary: £37,000
Hours: Monday–Friday, 08:00–17:00
Reports to: EAD Lead Technician
Overview
We are seeking an EAD Technician to support the secure handling, decommissioning, disposal, and re-use of IT hardware within a large data centre environment. The role involves maintaining accurate asset records, upholding strict chain-of-custody processes, and ensuring compliance with security and operational standards.
Key Responsibilities
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Process and document decommissioned IT hardware, including removal and secure handling of hard drives.
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Maintain accurate databases, spreadsheets, and systems (e.g., SHREDD, ServiceNow).
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Ensure secure storage, chain of custody, and compliant disposal or re-use of assets.
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Prepare and manage manifests, paperwork, and approvals for equipment movement and destruction.
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Support vendor visits, collections, access permits, and on-site destruction activities.
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Liaise with logistics, risk, and asset management teams to keep records up-to-date.
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Operate scanning tools and destruction equipment (e.g., hard-drive guillotine) safely and correctly.
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Provide auditable evidence of completed tasks and support periodic reporting.
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Follow all company H&S, security, attendance, uniform, and admin procedures.
Skills & Experience
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Strong computer literacy, especially Excel, SharePoint, and database inputting.
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Experience with ICT hardware handling and dismantling.
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Familiarity with SHREDD, Splunk, ServiceNow, or similar systems (advantageous).
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Excellent attention to detail, compliance focus, and communication skills.
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Good understanding of safety procedures within technical or data centre environments.
If you are interested please email your CV to [email protected] for immediate consideration.