Workday Functional Lead

Posted 06 October 2021
SalaryCompetitive
LocationFalls Church
Job type Permanent
DisciplineEnterprise Applications (SAP/Salesforce/MS Dynamics)
Reference49018
Contact NameBri Cougle
Remote working Remote

Job description

The Opportunity: 

 

·      Build out and develop our local and global Workday HCM practice covering deployment, augmentation, and AMS services

·      Work directly with clients and account teams around requirements gathering/ validation, design, testing, and post-production support after deployment

·      Oversee team workload and serve as an escalation path for urgent or high priority issues and major requests.

·      Handle day-to-day team operations in identifying and establishing processes, standards, and key metrics as it relates to the roles focus areas.

·      Build and consolidate internal training materials and/or create pack for new functionality deployment & offering for client

·      Work effectively with team members to support client satisfaction and success

·      Work with internal product teams to leverage internal capabilities and accelerators

 

What you need: 

 

·      Bachelors Degree or relevant work experience

·      At least 4 years of hands-on Workday or related HRMS (e.g. Oracle, Peoplesoft) experience in a delivery or AMS/post-production support capacity.

·      Subject Matter Expertise in at least 2 HCM functional areas (e.g Core HCM, Benefits, Time Tracking)

·      Have worked with and managed offshore Workday teams. Our goal is to build a strong offshore team to support our US/EMEA customers and teams and this role will have an important part in building this capability.

·      Ability to manage multiple projects and initiatives simultaneously, while not losing focus on quality

·      Strong communication, presentation, and analytical skills, with the ability to effectively manage client expectations

·      Ability to work in a diverse, fast-paced environment and effectively collaborate across teams

The Opportunity: 

 

·      Build out and develop our local and global Workday HCM practice covering deployment, augmentation, and AMS services

·      Work directly with clients and account teams around requirements gathering/ validation, design, testing, and post-production support after deployment

·      Oversee team workload and serve as an escalation path for urgent or high priority issues and major requests.

·      Handle day-to-day team operations in identifying and establishing processes, standards, and key metrics as it relates to the roles focus areas.

·      Build and consolidate internal training materials and/or create pack for new functionality deployment & offering for client

·      Work effectively with team members to support client satisfaction and success

·      Work with internal product teams to leverage internal capabilities and accelerators

 

What you need: 

 

·      Bachelors Degree or relevant work experience

·      At least 4 years of hands-on Workday or related HRMS (e.g. Oracle, Peoplesoft) experience in a delivery or AMS/post-production support capacity.

·      Subject Matter Expertise in at least 2 HCM functional areas (e.g Core HCM, Benefits, Time Tracking)

·      Have worked with and managed offshore Workday teams. Our goal is to build a strong offshore team to support our US/EMEA customers and teams and this role will have an important part in building this capability.

·      Ability to manage multiple projects and initiatives simultaneously, while not losing focus on quality

·      Strong communication, presentation, and analytical skills, with the ability to effectively manage client expectations

·      Ability to work in a diverse, fast-paced environment and effectively collaborate across teams

The Opportunity: 

 

·      Build out and develop our local and global Workday HCM practice covering deployment, augmentation, and AMS services

·      Work directly with clients and account teams around requirements gathering/ validation, design, testing, and post-production support after deployment

·      Oversee team workload and serve as an escalation path for urgent or high priority issues and major requests.

·      Handle day-to-day team operations in identifying and establishing processes, standards, and key metrics as it relates to the roles focus areas.

·      Build and consolidate internal training materials and/or create pack for new functionality deployment & offering for client

·      Work effectively with team members to support client satisfaction and success

·      Work with internal product teams to leverage internal capabilities and accelerators

 

What you need: 

 

·      Bachelors Degree or relevant work experience

·      At least 4 years of hands-on Workday or related HRMS (e.g. Oracle, Peoplesoft) experience in a delivery or AMS/post-production support capacity.

·      Subject Matter Expertise in at least 2 HCM functional areas (e.g Core HCM, Benefits, Time Tracking)

·      Have worked with and managed offshore Workday teams. Our goal is to build a strong offshore team to support our US/EMEA customers and teams and this role will have an important part in building this capability.

·      Ability to manage multiple projects and initiatives simultaneously, while not losing focus on quality

·      Strong communication, presentation, and analytical skills, with the ability to effectively manage client expectations

·      Ability to work in a diverse, fast-paced environment and effectively collaborate across teams