Job description
Role: Senior Solution Architect (Salesforce Service Cloud)
Location: London
Hybrid: 8 days in office a month
Industry: FMCG
Salary: Up to £105,000 (+ bonuses of up to 13% in addition to £8k in car allowances)
My client is going through a major digital transformation across the FMCG industry. With over $20 billion in revenue each year, they are growing the team significantly and as part of this, are looking for a Senior Solution Architect to join the business, working in a start-up like environment.
In this role, you will help with the build and roll-out of a new digital platform globally, providing customers with a unique end to end journey. As a result, experience working with Salesforce Service Cloud is vital.
Responsibilities:
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Create a capabilities roadmap by deconstructing the current platforms into defined, reusable capabilities that can be built & maintained.
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Help define standards and direction in the business/technical domain, ensuring the right IT investments are made and elaborate the domain architectures into identifiable components.
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Drive opportunities to improve architecture domain and ensure domain architecture is in line with Security and Compliance policies and procedures.
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Advise international stakeholders to support and improve the usage of solution functionalities.
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Support Technical Architects to develop detailed and complete functional specifications for uses cases
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Work with securities teams to define and improve the DevSecOps framework within your domain
Requirements:
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Working experience of Salesforce generally with knowledge of salesforce service cloud and related integrations
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Understanding of middleware technologies likes Mulesoft, Boomi
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Interaction with Genesys, Amazon Connect or Twillio is beneficial
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Experience across Architecture methodologies and frameworks
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Ideally designed solutions across SaaS applications, self-engineered applications and/or AWS applications
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Technical minded – previous software engineering experience is highly beneficial.
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Experience in internationally involved projects is highly beneficial due to the global presence of this company
Benefits:
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Market-Beating Compensation
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Excellent Employee Benefits (Health Insurance, Dental, Critical Care etc.)
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Above Market-Rate Pension (Up to 10% Employer Contribution)
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Hybrid Working Model
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Chance to work in a world-renowned brand that is at the heart of the FMCG industry