Job description
We’re looking for a solution oriented, highly-organized Project Manager. You will work directly with our clients, taking ownership of all phases eCommerce project lifecycle for the projects ran by you. You will also lead a project team to execute successful launches and provide ongoing growth and support for our clients. This opportunity is ideal for someone in the e-commerce industry who is enthusiastic about website development and helping businesses actualize their e-commerce goals, who demonstrates strong collaborative and critical thinking skills.
Responsibilities and Duties
- Take ownership over project lifecyle
- Ensure projects are delivered on time, within budget, up to or exceeding standards and expectations
- Lead internal and client facing calls
- Build strong relationships with our clients and provide ecommerce expertise recommendations, understanding their needs
- Make effective decisions to drive delivery momentum
- Assist the planning of project requirements, strategy, analysis, and scoping efforts
- Communicate strategy, project scope, and client feedback to designers, producers, contractors, partners, and developers
- Identify when client feedback is out-of-scope and how to proceed
- Perform quality control on the project throughout development
- Motivate and monitor the progress of work performed by team members
- Run retrospectives and synthesize lessons learned to integrate into future projects and best practices
- Collaborate with and coordinate with clients, designers, developers, freelancers, 3rd party vendors, apps, etc.
Qualifications
- 2+ years experience as a Project Manager
- Familiarity with agile practices and principles
- Strong people skills and ability to listen to the customer and translate their needs into specific actions and solutions
- Proven ability to communicate ideas with excellent verbal and written communication skills
- Meticulous organization and time management skills
- Able to manage challenges and come up with creative solutions
- Hands-on experience with project management software (e.g. ClickUp preferred)
- Familiarity with Shopify and HTML/CSS a big bonus!
Benefits & Compensation
- Fully remote
- Unlimited PTO time
- Health, Dental, and Vision, Benefits Available
- 401k Programs Available
- Opportunities for progression within a fast growing agency
