Head of Product

Posted 27 February 2024
Salary 250-300K
LocationPalo Alto
Discipline Technology Sales
Contact NameJoey Brodsky
Remote working Remote

Job description

Key Responsibilities:

  • Formulating and executing a detailed product strategy and roadmap for the AI-Powered IT and Enterprise Workflow product suite, ensuring alignment with the organization's strategic goals.
  • Leading, mentoring, and developing a team of product directors and managers, cultivating an environment of innovation and excellence.
  • Conducting thorough market research and customer analysis to grasp market trends, customer needs, and competitive positions, turning these insights into effective product strategies.
  • Collaborating with various internal teams (sales, marketing, engineering, and customer success) to define product specifications, prioritize features, and ensure successful product releases.
  • Defining and prioritizing product features and enhancements based on market demand, customer feedback, and strategic priorities.
  • Liaising closely with engineering teams to guarantee the timely and high-quality development of products, clarifying product requirements, addressing issues, and managing development priorities.
  • Overseeing the product development lifecycle, including planning, requirements definition, UX design, and validation.
  • Monitoring key product performance metrics to assess effectiveness, pinpoint improvement areas, and facilitate data-driven decisions.
  • Keeping abreast of industry trends, emerging technologies, and the competitive landscape to uncover new opportunities and maintain the innovative edge of product offerings.
  • Acting as a product evangelist, showcasing products at industry events, conferences, and customer meetings, and gathering valuable feedback.


  • A Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field, or equivalent practical experience.
  • Over 10 years of product management experience, with a documented history of successfully launching and managing enterprise software products.
  • Comprehensive knowledge of the IT industry, including IT service management, operations, asset management, and governance, risk, and compliance.
  • Exceptional leadership skills with experience in managing and nurturing a team of product managers.
  • Outstanding strategic thinking and problem-solving abilities, capable of converting market insights into effective product strategies.
  • A strong business mindset, adept at balancing customer needs, market trends, and business goals.
  • Excellent communication and interpersonal skills, with a proven ability to work collaboratively with cross-functional teams and influence stakeholders at all levels.
  • A demonstrated track record of guiding the product development process from concept to launch.
  • A data-driven approach, skilled in analyzing product metrics and customer feedback to inform product decisions.
  • A passion for technology and a customer-centric mindset, with a keen ability to understand and resolve customer challenges.

This role offers a unique opportunity to lead and shape the future of AI-powered IT and Enterprise Workflow solutions in a company that prioritizes innovation, productivity, and exceptional user experiences. If you possess a blend of technical expertise, strategic vision, and leadership skills, and are driven by the challenge of meeting diverse customer needs while navigating the competitive IT landscape, we would like to hear from you.