TikTok, the premier platform for short-form mobile videos, is dedicated to sparking creativity and spreading joy, boasting offices all over the globe. Their core mission centers on nurturing creativity and teamwork, tackling challenges as opportunities for growth and innovation. At TikTok, the status quo is never accepted; courage is ever-present.
Join a team behind the viral phenomenon of #TikTokMadeMeBuyIt, pioneering Content & Creator commerce in the US. TikTok aims to rejuvenate shopping by making it a joyful, inspiring experience and the preferred commerce platform for brands, creators, and shoppers. This entrepreneurial team is reshaping the future of shopping.
With over 1 billion global users, TikTok is the ideal platform to deliver a brand new and exciting shopping experience to their users. It's where trends emerge, and meaningful connections thrive among brands, creators, and consumers.
We are looking for the Head of Global Key Account Partnerships - Beauty to join our newly formed Global E-Commerce Global Key Accounts Team. The team will play a critical role in establishing and leading strategic e-Commerce partnerships between TikTok and the world's top-tier brands or agencies
The ideal candidate is very comfortable with global accounts/brands senior managements within Beauty industry, proficient in high-level strategic thinking, and deeply passionate about problem-solving and business growth enablement. This role requires the ability to work across different time zones and cultures and bring a philosophy of client-centricity to the role both internally and externally. The successful candidate is a builder, intellectually curious, creative, entrepreneurial, resilient, comfortable with ambiguity, strategic, and has deep experience leading through influence.
KA services and expansion: Recruit and nurture long-term relationships with top global beauty brands senior management at global HQ level and regional HQ level; build and shape the vision, brand growth strategy and approach, global and regional coordination, solutions planning, and success metrics;
Planning & Execution: Produce KA-based, Key Metrics-oriented solutions hands-on; participate in the process of design and execution; support the implementation to ensure the completion of the objectives; summarize the blockers, challenges and solutions, methodologies into tangible documents;
Analyzing business & objectives: Responsible for KA's seller experience from front end (driving traffic) to back end (operation, fulfillment), identifying areas of improvement in products and services based on data and user feedback; driving the optimization of products and services by building mechanisms and standard processes; Familiar with approaches and policies in the e-commerce industry; provide robust support for growing Key Metrics of the global key brands in US, Europe and Asia, sorting out priorities, and monitoring project progress; analyze the output and efficiency of projects through in-depth analysis and able to produce results;
Build communication mechanisms: Sustain close communication and alignment with clients and internal counterparts to maximize client strategies, engender trust and ensure smooth landing of collaborative projects.
Bachelor's Degree and above; 15+ years work experience with 10+ years of experience in team management;
Proven experience working in global brands and eCommerce platform's key accounts solutions.
Have a solid understanding of e-commerce, both front end (traffic driving) and back end (integration, operation, fulfillment, governance, etc). Experience with content is a plus;
Strong capabilities in relationship building; Able to produce effective presentations and influence clients;
Have experience leading a sizable team and leading via influence of cross-functional partners;
International work experience is a plus; willingness to travel abroad for business.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Their platform connects people from across the globe and so does their workplace. TikTok is committed to celebrating diverse voices and to creating an environment that reflects the many communities they reach. During the recruitment process, you can expect reasonable accommodations for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.
Job Information and Benefits
The base salary range for this position in the selected city is $183,920 - $361,760 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
TikTok covers 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. You will receive 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. Tiktok also provides generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.