Head of Data - Client-facing

Posted 12 February 2025
Salary 80000-90000
LocationFarringdon street
Job type Permanent
Discipline Data & AI
Reference72584
Contact NameCharlotte Lambert
Remote working Hybrid/Flexible

Job description

Head of Data – Client Facing
Location: London, UK (Hybrid – 3 days in office)

Role Overview

Our client is seeking a dynamic and experienced Head of Data to lead their data strategy, delivery, and operations, driving innovation and excellence across their data ecosystem. This role is crucial in defining and executing a robust data strategy, overseeing impactful data projects, and strengthening stakeholder relationships.

The successful candidate will work closely with sales teams to showcase data capabilities to clients, support business growth, and develop scalable, AI-driven solutions. This is an onsite, client-facing role requiring a social, highly collaborative individual who thrives in face-to-face interactions and sees the value of in-person engagement with senior executives, team members, and clients.

Key Responsibilities

1. Data Strategy & Leadership

  • Define and present a forward-thinking data strategy aligned with business objectives and customer needs.

  • Ensure alignment with the parent company’s data initiatives and group-level priorities.

  • Capture and prioritize organization-wide data requirements, collaborating with Sales, Customer Success Managers, and Product teams.

2. Data Delivery & Governance

  • Oversee four key data workstreams:

  • Business Intelligence (BI): Lead Power BI reporting for internal teams and customers.

  • Partner Network Data Integration: Ensure seamless data ingestion from global partners.

  • Data Services & Integrations: Manage HR feeds, client onboarding, and system integrations.

  • Data Engineering: Oversee data engineering operations, working with offshore teams.

  • Ensure world-class data governance, security, and compliance with global standards.

  • Drive AI and machine learning applications to enhance data insights and visualization.

    3. Stakeholder & Team Management

    • Act as a trusted advisor to leadership, internal teams, and customers.

    • Build and maintain strong relationships with key stakeholders across the organization.

    • Manage a team of 15-20, fostering a high-performance and customer-centric culture.

    4. Sales & Client Engagement

    • Partner with Sales & Customer Success teams to highlight the value of data-driven solutions.

    • Engage with clients, demonstrating how data insights optimize corporate travel programs.

    • Ensure a balance between ambition and technical feasibility to maintain credibility and delivery excellence.

    Key Qualifications

    Experience & Skills

    • Proven experience in data leadership roles, ideally within travel, SaaS, or a data-driven organization.

    • Strong expertise in data strategy, governance, and project execution.

    • Technical understanding of BI tools (Power BI preferred) and data platforms (Snowflake).

    • Ability to balance technical understanding with client-facing engagement.

    • Experience working with global teams, particularly offshore teams in India, is advantageous.

    • Background in AI-driven data solutions is a plus.

    Personal Attributes

    • Highly collaborative with excellent interpersonal skills.

    • Strategic thinker with a hands-on, results-driven approach.

    • Strong communicator who can translate complex data into actionable business insights.

    • Accountable leader who takes ownership and drives execution.

    What Our Client Offers

    • A leadership role shaping the data strategy for a global corporate services provider.

    • A collaborative, innovative environment with cutting-edge technology.

    • Competitive salary, bonus, and stock options.

    This is an exciting opportunity for a data leader who thrives in a hybrid role—balancing strategic vision with hands-on execution, technical oversight with client engagement, and data-driven insights with business growth.