Job description
Our client is looking for an ERP Project Manager to manage the delivery of projects with a team of Professional consultants. It incorporates the day-to-day management of multiple concurrent projects and individual tasks to ensure projects are delivered on schedule and on budget in line with customer expectations.
Key Responsibilities
Qualifications
Key Responsibilities
- Create and implement a suitable project SOW, project plan, project execution pipeline, and other associated documentation and processes for the project teams.
- Create and gain stakeholder agreement of project schedules.
- Control the change management process enabling effective resource planning, forecasting, and budgeting.
- Manage processes for project handovers from sales and to support including milestone definition within the project plan.
- Ensure projects are sufficiently closed out to enable better resource utilization and handover to the support team.
- Ensure that all required documentation and tools are available and accessible to the project implementation team as necessary.
- Ensure project meetings take place at the frequency deemed necessary and customer stakeholders are managed accordingly.
- Managing Customer expectation is paramount to the successful delivery of projects and essential for overall customer satisfaction. Managing scope creep and ‘doing what we need to do’ is critical for the success of this role.
- Introduce new methods of sharing dependent resources and utilizing said resources on single and/or multiple projects.
- Monitoring timesheets and subsequent approval.
- Balance multiple simultaneous projects with a strong aptitude for efficient time management as an individual and across each project team.
- Perform detailed resource management to ensure required subject matter experts are reserved for the full project duration, adjusting and re-aligning throughout.
- Identify, track, and mitigate project risks to avoid disruption to scope, schedule, quality, or budget.
- Manage project metrics including budget vs. actual and communication of status to internal and external stakeholders.
- Collaborate with other team leaders (Development, Sales, Hardware) to allocate resources to projects when required.
Qualifications
- Experience leading ERP project implementations.
- Experience in LBM would be considered a distinct advantage but not essential.
- Bachelor’s degree or higher with a concentration in business or tech.
- A minimum of 3 years’ experience working as Project Manager.
- PMP or project management certification is a plus.
- Familiar with Agile and Waterfall project management methodologies.
- Sound working knowledge of customer and business account practices.
- Excellent customer service and customer facing skills to work alongside customers on and off site.
- Proficient in Microsoft Word, Excel and Powerpoint.
