Job description
Change Programme Lead – Transformation & Change Management | 12 Month FTC
Location: Hybrid (2 days per week in Oxford office)
Contract Type: Fixed-Term (initial 12 months, likely to extend to 24 months)
Salary: Up to £85k with excellent benefits
Start Date: As soon as available
A bold transformation is underway—and we’re seeking a Change Programme Lead to help shape it from the ground up. Backed by a significant investment and full executive support, this is your opportunity to lead people-first change in a growing, forward-thinking organisation, in Oxford, undergoing a period of major strategic evolution.
This is not a "plug-and-play" change role. We’re looking for someone who can engage deeply with people, processes, and digital technologies—someone who can balance strategic thinking with hands-on delivery to foster lasting cultural and operational transformation.
What You’ll Do
Lead Organisational Transformation
- Shape and implement the overarching change strategy in alignment with business goals
- Collaborate closely with senior leaders to embed new ways of working across teams
- Build internal change capability so the organisation can thrive long after your role concludes
Drive People-Centred Change
- Address change fatigue and build trust through transparent, empathetic leadership
- Design and deliver tailored learning pathways to build team capabilities (AI literacy, data, digital skills)
- Facilitate team expansion, onboarding, and redefinition of roles and responsibilities
Embed New Processes and Digital Tools
- Support the rollout of new digital assessment technologies and AI-driven tools
- Collaborate with directors across product, operations, and research to embed new operating models
- Work with internal stakeholders to reduce manual workflows and drive efficiency
Communicate and Engage Across the Organisation
- Develop compelling internal narratives around the "why" and "how" of transformation
- Create and execute engagement strategies to ensure transparency and ongoing feedback
- Ensure all staff feel informed, supported, and heard throughout the change journey
What You Bring
- Proven experience leading end-to-end organisational change within complex environments
- A strong grasp of people and cultural change, including designing upskilling and capability frameworks
- Tech-savviness and an understanding of digital product environments (AI, online platforms, automation)
- Excellent stakeholder management and communication skills, with the ability to inspire confidence and clarity
- A mindset focused on embedding capability, not dependency—this is about making change sustainable
Why Now?
This is a pivotal moment. The team has weathered a long and complex systems migration, and is now transitioning into a far more strategic, innovation-led growth phase. There is momentum, leadership buy-in, and a clearly defined roadmap—what’s needed is someone to help land it successfully.
You’ll be joining a team committed to scaling impact, improving customer experience, and enabling agile, data-driven decision-making. You’ll also play a central role in supporting recognition efforts by key regulatory bodies—another important growth lever.
Interview Process
- Stage 1: MS Teams Interview with the Director
- Stage 2: MS Teams Interview with Director and Managing Director
- Optional office visit during offer stage
Working Pattern
Hybrid: 2 days in-office per week (Tuesday plus one day of your choice)
