Job description
Senior Technical Account Manager (Streaming Media)
Permanent, Full-time
Hybrid working- London Based
Salary- £75k - £90k per annum
Stott and May are pleased to be working with a dynamic, Digital Technology client who are looking to expand their team!
The Technical Account Manager will be responsible for liaising with the company’s client base, understanding the clients’ technical needs and supporting the team to transfer their ideas into roadmaps.
Responsibilities:
- Train and mentor junior team members when needed
- Liaise with clients to understand their technical needs and giving them suitable options to support their ideas
- Keep up to date with current/on trend market knowledge to help with the delivery of new products
- Be the first point of contact for all customers/clients and providing them with recommendations for products/services that will benefit their business
- Responsible for giving training when needed to customers/clients on the products/services that they have purchased
- Upsell and cross selling the company’s products/services to potential or current clients
Requirements and skills:
- Strong experience in building User Stories
- 10+ years of experience in a similar role/industry
- Relevant experience in Video Streaming or Broadcast/Digital Media
- Good communication skills – both written and verbal
- BA or BS degree (desirable)
- Experience working with JIRA, Confluence and Asana
If this sounds like you, please apply with your most up-to-date CV!
We are looking forward to speaking with you soon.
