Job description
We are hiring a Senior Consultant with nCino expertise for a contract role with one of our consulting clients – working on a Financial customer project
This is a fully remote role and can be completed nearshore or offshore, 40 hours / week to start ASAP until end of year. Candidates should be comfortable working on CST/EST.
The role will be paid at an hourly rate onshore of $70-80/h w2 / $80-100/h LLC/C2C. Nearshore rates will vary according to location.
Main Responsibilities
- Coordinate, lead, & facilitate client discovery, workshops & refinement sessions to generate & clarify requirements
- Complete Train the Trainer & Functional Knowledge Transfer activities
- Participate in project teams to support the execution of all project implementation phases including project planning, requirements gathering, solution design, development, system and user testing, deployment, training and post go live support
- Effectively translate customer requirements, both functional and technical, into well-organized, documented user stories for team development, including acceptance criteria and design considerations
- Use Jira for project management, task tracking, and collaboration within an agile or software development environment
- Effectively translate and communicate customer user stories to other project team participants in order to support team implementation activities
- Facilitate meetings with senior team members, both internally and client facing to ensure detailed requirements and best practices are fully discussed, understood and documented
- Create business process flows, use cases, user stories and acceptance criteria
- Support, prep and lead sprint demos to showcase build activities to the client and facilitate feedback discussions
- Builds, organizes, grooms and maintains the project backlog, ensuring the backlog is prioritized and aligned to project and team objectives
- Work closely with senior team members to ensure deliverables meet requirements; create and maintain documentation as required
- Support team with testing execution against user stories and test plans against all phases of an engagement, including test scenario execution, testing results documentation and defect tracking and resolution
- Create project documentation as required
- Manage UAT processes with client & team members
- Ability to perform & troubleshoot configuration in permissions, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards & reports, user permissions & other Salesforce components as related to configuration
- Understand & troubleshoot Salesforce flows
- Engage in issue resolution by supporting team members to resolve complex defects or build needs to meet requirements
- Produce on-time, quality project deliverables
- Support training efforts and document for project deployment
Required Qualifications
- 2+ Salesforce & nCino certifications
- 3+ years experience in a relationship based, customer facing role leading nCino implementations
- 2+ years as a business analyst/consultant with nCino configuration & build experience
- Strong, client-facing communication skills, both verbal and written
- Experience with Agile project methodology including basics of backlog management, user story definition and components, acceptance criteria and sprint planning
- Familiarity with cloud based, enterprise level packaged applications
