Salesforce Business Analyst (Sales Cloud)

Posted 05 July 2024
Salary Competitive
Job type Contract
Discipline Enterprise Applications (SAP/Salesforce/MS Dynamics)
Contact NameCharlotte Lambert
Remote working Hybrid/Flexible

Job description

Salesforce Business Analyst

Skills: BA, Salesforce, Sales Cloud

*2 Days required in the Office*

We are seeking an experienced Salesforce Business Analyst to join our dynamic team. As a key player, you’ll collaborate closely with stakeholders, project managers, and technical teams to ensure successful delivery of software projects. Your ability to quickly grasp complex requirements, facilitate workshops, and translate them into actionable user stories will be crucial.
  1. Requirement Gathering and Analysis:
    • Work closely with stakeholders to elicit, document, and validate business requirements.
    • Lead workshops to explore and define project scope, objectives, and acceptance criteria.
    • Provide guidance on best practices and help stakeholders envision optimal solutions.
  2. User Story Creation:
    • Translate high-level requirements into detailed user stories, ensuring they align with business goals.
    • Collaborate with development teams to break down user stories into smaller tasks.
    • Define clear acceptance criteria for each user story.
  3. Relationship Building:
    • Cultivate strong relationships with the SI and Architects.
    • Collaborate with them to understand architectural constraints and technical considerations.
    • Ensure alignment between business needs and technical feasibility.
  4. Project Delivery:
    • Participate in Agile ceremonies (sprints, stand-ups, retrospectives) to drive project progress.
    • Monitor project backlogs and prioritise work items.
    • Handle multiple concurrent initiatives, demonstrating effective time management.
  5. Continuous Improvement:
    • Identify process bottlenecks and propose improvements.
    • Contribute to refining Agile practices within the team.
  • Experience:
    • Proven experience as a Business Analyst – ideally in an Agile environment.
    • Salesforce - Sales Cloud
    • Familiarity with Jira or similar project management tools.
    • Ability to work independently and proactively.
  • Skills:
    • Excellent communication and facilitation skills.
    • Strong analytical mindset.
    • Detail-oriented with a focus on quality.
  • Attitude:
    • Self-starter who thrives in a collaborative, fast-paced environment.
    • Adaptable and able to handle multiple priorities simultaneously.