Job description
**Lead Salesforce Consultant - Long-Term Remote Contract**
Are you a seasoned Salesforce expert looking for a dynamic role that allows you to make a significant impact while working remotely? This long-term contract position offers the perfect blend of professional challenge and flexibility. Join a team of industry-leading professionals and take the lead in Service Cloud implementation projects, collaborating with clients to design and manage Salesforce solutions.
**Why This Role Stands Out:**
- **Remote Flexibility:** Enjoy the freedom of working from anywhere while still engaging in meaningful, high-impact projects.
- **Professional Growth:** Collaborate with top-tier Solutions Architects, Developers, and Technical Architects, enhancing your skills and expertise.
- **Client Interaction:** Build and maintain strong relationships with clients, providing consultative business and technical support.
- **Leadership Opportunities:** Take charge as a stream lead in project implementations, ensuring the highest quality of deliverables.
**Key Responsibilities:**
- Serve as a Subject Matter Expert (SME) by providing technical and industry expertise with Salesforce Service Cloud.
- Configure and support the implementation of other core Salesforce Cloud solutions, including Sales Cloud, Experience Cloud, and Field Service.
- Facilitate business process reviews to identify client business needs and document functional requirements.
- Actively participate in requirement grooming and refinement discussions to document user stories and translate them into Salesforce design, leveraging best practices.
- Create technical specifications and delegate build tasks as appropriate, maintaining ultimate responsibility for project deliverables and quality.
- Manage all aspects of project and client communications, including relationship management with various client stakeholders.
- Create and deliver end-user training and project documentation.
**Essential Skills and Experience:**
- Deep understanding of Salesforce administration with a strong focus on Salesforce Service Cloud.
- Proven ability to understand and assess how business processes can be improved using Salesforce.
- Minimum of 4 years of experience managing an advanced Salesforce instance.- Exposure to multiple Salesforce instances.
- Service and/or Sales Consultant certification required; Fields Service and Experience Cloud certification a plus.
- Operational or analytical expertise in sales, service, and field service.
- Excellent problem-solving, client-facing, and project leadership skills.
- Strong documentation and written communication skills.- Ability to operate as part of a project team in fast-paced, deadline-driven engagements.
- Willingness to travel to client sites or other relevant events as needed (up to 25% travel).
This role is a fantastic fit for a driven Salesforce professional eager to leverage their expertise in a remote setting while contributing to impactful projects. If you meet the above criteria and are ready to take your career to the next level, this could be the perfect match for you.
Are you a seasoned Salesforce expert looking for a dynamic role that allows you to make a significant impact while working remotely? This long-term contract position offers the perfect blend of professional challenge and flexibility. Join a team of industry-leading professionals and take the lead in Service Cloud implementation projects, collaborating with clients to design and manage Salesforce solutions.
**Why This Role Stands Out:**
- **Remote Flexibility:** Enjoy the freedom of working from anywhere while still engaging in meaningful, high-impact projects.
- **Professional Growth:** Collaborate with top-tier Solutions Architects, Developers, and Technical Architects, enhancing your skills and expertise.
- **Client Interaction:** Build and maintain strong relationships with clients, providing consultative business and technical support.
- **Leadership Opportunities:** Take charge as a stream lead in project implementations, ensuring the highest quality of deliverables.
**Key Responsibilities:**
- Serve as a Subject Matter Expert (SME) by providing technical and industry expertise with Salesforce Service Cloud.
- Configure and support the implementation of other core Salesforce Cloud solutions, including Sales Cloud, Experience Cloud, and Field Service.
- Facilitate business process reviews to identify client business needs and document functional requirements.
- Actively participate in requirement grooming and refinement discussions to document user stories and translate them into Salesforce design, leveraging best practices.
- Create technical specifications and delegate build tasks as appropriate, maintaining ultimate responsibility for project deliverables and quality.
- Manage all aspects of project and client communications, including relationship management with various client stakeholders.
- Create and deliver end-user training and project documentation.
**Essential Skills and Experience:**
- Deep understanding of Salesforce administration with a strong focus on Salesforce Service Cloud.
- Proven ability to understand and assess how business processes can be improved using Salesforce.
- Minimum of 4 years of experience managing an advanced Salesforce instance.- Exposure to multiple Salesforce instances.
- Service and/or Sales Consultant certification required; Fields Service and Experience Cloud certification a plus.
- Operational or analytical expertise in sales, service, and field service.
- Excellent problem-solving, client-facing, and project leadership skills.
- Strong documentation and written communication skills.- Ability to operate as part of a project team in fast-paced, deadline-driven engagements.
- Willingness to travel to client sites or other relevant events as needed (up to 25% travel).
This role is a fantastic fit for a driven Salesforce professional eager to leverage their expertise in a remote setting while contributing to impactful projects. If you meet the above criteria and are ready to take your career to the next level, this could be the perfect match for you.
