Head of Fraud and Loss

Posted 23 October 2023
Salary $140,000 - $256,500
Discipline Privacy
Contact NameGeorge Ratcliffe

Job description

Our client, a leader in social media and are looking for a Head of Fraud and loss for their U.S. Data Security (USDS) team. 

USDS is a standalone division focusing on data protection policies and content assurance to ensure user safety in the U.S. The USDS teams span various sectors including Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions, and more.

About the Team: The Ecommerce's Governance and Experience team globally ensures a safe and trustworthy marketplace for users, sellers, and creators. As the Anti-fraud product manager, responsibilities include:

  • Leading the Fraud & Loss operations team strategy and OKR;
  • Building and retaining a team of specialists;
  • Directing fraud detection and mitigation operations;
  • Identifying system vulnerabilities and mitigating emerging frauds;
  • Enhancing antifraud processes for efficiency and early fraud detection;
  • Ensuring team expertise in fraud detection and prevention;
  • Collaborating with various stakeholders to address risk problems at scale;
  • Producing comprehensive fraud reports for senior management.


  • 4+ years in a people management role;
  • 5+ years of experience in areas like Antifraud, Risk Management, Trust & Safety, or the tech industry. Ecommerce experience is beneficial;
  • Detail-oriented with strong analytical and project management skills;
  • Ability to source information from online platforms and groups;
  • Capability to derive insights from datasets; knowledge of SQL, Python, or similar is a plus;
  • Strong interpersonal skills;
  • Previous law enforcement or prosecution experience is advantageous.

Our client is dedicated to fostering an inclusive environment where employees are valued for their skills and perspectives. They are committed to ensuring diversity in the workplace and reflecting the diverse communities they serve. If any candidates require reasonable accommodations during the recruitment process due to disabilities, religious beliefs, or other reasons protected by law, they can reach out for assistance.

Job Information Compensation Description (annually): The base salary range for this role in the selected city is $139650 - $256500. Compensation may differ based on factors like qualifications, skills, experience, and location. The total package includes base pay, potential bonuses/incentives, and restricted stock units.

Benefits: Our client offers a comprehensive benefits package, including:

  • Full premium coverage for employee medical insurance and substantial coverage for dependents;
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance;
  • Flexible Spending Account options;
  • Paid holidays, Paid Personal Time Off, paid sick days, paid Parental leave, and paid Supplemental Disability;
  • Mental and emotional health benefits, 401K company match, gym and cellphone service reimbursements.