Desktop Support Consultant – Contract – 6 Months – Plymouth, MI

Posted 26 April 2023
Salary Hourly Rate – $27-$33 Per Hour All Inclusive (W2) / $35-$40 Per Hour (Corp to Corp)
LocationPlymouth
Job type Contract
Discipline Data & AI
Reference61906
Contact NamePatrick Hindmarsh

Job description

Desktop Support Consultant – Contract – 6 Months – Plymouth, MI
Skills – Desktop Support, L2 Desktop Support, Windows, Mac, Office365, VPN, VDI, Troubleshooting
 
My client who is a leader in the Automotive Manufacturing space is currently looking to on board an experienced L2 Desktop Support Consultant. The role will be based in Plymouth, MI and this is for an initial 6-Month contract with extensions to follow.
 
The Role/Candidate:
  • Experience with: Deploying, updating, optimizing, and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging ConfigMgr, Microsoft Intune, Jamf (Casper), and other system management tools
  • Experience with: Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
  • Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
  • Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
  • Ability to coordinate and communicate at all levels within the organization - Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
  • Passion for Customer Support
  • A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
  • Prioritization Skills - The ability to analyze support requests and prioritize them based on impact
  • Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
 
Hourly Rate – $27-$33 Per Hour All Inclusive (W2) / $35-$40 Per Hour (Corp to Corp)
 
Please send resumes directly to [email protected] and we can run through the further specifics.
 
I look forward to hearing from you.
 
Skills – Desktop Support, L2 Desktop Support, Windows, Mac, Office365, VPN, VDI, Troubleshooting
Desktop Support Consultant – Contract – 6 Months – Plymouth, MI