Azure Cloud Infrastructure Engineer (D365 & CCaaS)

Posted 15 September 2025
Salary Competitive
LocationLuton
Job type Contract
Discipline Enterprise Applications (SAP/Salesforce/MS Dynamics)
Reference74912

Job description

Azure Cloud Infrastructure Engineer (D365 & CCaaS)

Location: Luton, UK (Hybrid – 2–3 days per week onsite)
Day Rate: £425 (Inside IR35)
Contract Duration: 6 months
Start Date: Immediate

Overview

An exciting opportunity has arisen for an experienced Azure Cloud Infrastructure Engineer with proven expertise in Microsoft Dynamics 365 (D365) and Contact Centre as a Service (CCaaS). This role will play a key part in designing, engineering and integrating cloud-based platforms within a hybrid environment, supporting a high-profile digital transformation programme.

Key Responsibilities

  • Liaise with vendors to design, manage and engineer the implementation of CCaaS and D365 platforms.

  • Support the mobilisation of the project in collaboration with core teams and third-party suppliers.

  • Define and document business and technical requirements for migration, overseeing integration with CCaaS and D365 components.

  • Act as the primary liaison between stakeholders, programme leadership and cross-functional teams to ensure effective execution.

  • Design and build required environments within the Azure tenant, aligned with accounts/tenant strategy.

  • Engineer compute and network resources for the platform.

  • Support integration across development, testing and production environments.

  • Set up DevOps pipelines with platform teams, using existing templates and best practices.

  • Assess applications hosted in AWS Cloud to define best practices for integration with Azure CCaaS.

  • Contribute to the design and integration of observability tooling into central dashboards and monitoring systems.

Skills, Knowledge & Experience

  • Strong experience with Microsoft Azure PaaS solutions.

  • Expertise in CCaaS and MS Dynamics 365.

  • Proven capability in Azure infrastructure engineering, including authentication methods (SAML/OIDC), compute and network design.

  • Experience integrating Azure and AWS tenants.

  • Demonstrated leadership skills on previous engagements.

  • (Desirable) Knowledge of architecture and technologies in the aviation domain.

Person Specification

  • Excellent communication skills, both written and verbal.

  • Strong analytical and problem-solving ability.

  • Able to work under limited supervision and take responsibility quickly.

  • Broad technical awareness across information technology.

  • Effective interpersonal skills with a collaborative and supportive style.

  • Comfortable working in dynamic, fast-paced environments with shifting priorities.

  • Flexible, technically creative and open-minded.