VP of Digital Commerce

Posted 15 September 2023
Salary 200000-275000
LocationWilmington
Job type Permanent
Discipline eCommerce
Reference64332
Contact NameShannon Smith
Remote working Remote

Job description

One of our esteemed clients- a prominent retailer operating on the Salesforce Commerce Cloud platform is seeking a ???? ????????? ?? ?????? ?? ???????? to lead their digital-first initiatives and propel their overall growth competitive edge in the market.

In this leadership role you will have ownership over Digital Marketing, Ecommerce, Merchandising, Social Commerce, and more; with full PnL Ownership in a Salesforce Customer360 Environment (Sales, Service, Marketing, Commerce, etc.).

Responsibilities:

Strategic Leadership:

  • Drive the strategic direction and vision for Salesforce Commerce Cloud initiatives, aligning it with the company's overall business objectives.
  • Collaborate with executive leadership to develop a roadmap for the platform's growth, scalability, and performance optimization.
  • Define the technical architecture and development strategy for our web properties, ensuring alignment with business requirements, user experience goals, and scalability needs.
  • Stay up-to-date with emerging technologies and industry trends, evaluating their potential impact on the platform and recommending innovative solutions.

Team Management and Development:

  • Provide mentorship and guidance to leaders within the business, promoting their professional growth and development.
  • Oversee resource planning, workload allocation, and performance management to ensure successful project execution and delivery.
  • Foster cross-functional collaboration with other departments, such as product management, design, and quality assurance, to drive effective and efficient development processes.

Technical Excellence and Innovation:

  • Stay up-to-date with the latest advancements in Salesforce Commerce Cloud and related technologies, evaluating their potential to drive innovation and improve the platform's performance.
  • Drive the adoption of best practices, coding standards, and quality assurance processes to ensure the delivery of scalable, reliable, and secure solutions.
  • Champion continuous improvement initiatives, identifying opportunities for automation, process optimization, and performance enhancement.
  • Establish and maintain relationships with external partners, vendors, and industry experts to leverage their expertise and drive innovation within the organization.

Stakeholder Management and Communication:

  • Providing regular updates on the Salesforce Commerce Cloud platform's performance, roadmap, and strategic initiatives.
  • Collaborate closely with cross-functional teams to ensure effective communication, alignment, and understanding of project requirements, timelines, and dependencies.
  • Engage with external clients, partners, and vendors to understand their needs, address concerns, and foster productive relationships.

Qualifications:

  • Extensive experience (10+ years) in the Salesforce Ecosystem, with a deep understanding of its architecture, capabilities, and best practices.
  • Proven track record of leading and managing large-scale Salesforce Commerce Cloud development initiatives, including multi-site and multi-channel implementations.
  • Experience working at Enterprise retailers within the Salesforce Ecosystem
  • Demonstrated leadership skills, with experience managing and developing high-performing teams.