Technical Account Manager (Streaming Media) 

Posted 10 May 2022
SalaryCompetitive
LocationLondon
Job type Permanent
DisciplineBusiness Change & Transformation
Reference53213
Contact NameDanielle Barnes
Remote working Hybrid/Flexible

Job description

Technical Account Manager (Streaming Media) 
Permanent, Full-time
Hybrid working- London Based
Salary- £55k - £75k per annum

Stott and May are pleased to be working with a dynamic, Digital Technology client who are looking to expand their team!

The Technical Account Manager will be responsible for liaising with the company’s client base, understanding the clients’ technical needs and supporting the team to transfer their ideas into roadmaps.

Responsibilities:

• Liaising with clients to understand their technical needs and giving them suitable options to support their ideas
• Keeping up to date with current/on trend market knowledge to help with the delivery of new products
• Being the first point of contact for all customers/clients and providing them with recommendations for products/services that will benefit their business
• Responsible for giving training when needed to customers/clients on the products/services that they have purchased
• Upselling and cross selling the company’s products/services to potential or current clients


Requirements and skills:

• 5 years + experience working as a Technical Account Manager or experience in a similar role
• Must have a background within Technical Support, Software & Product Development or Networking Engineering
• Strong client facing experience in sales and good customer service skills


If this sounds like you, pleased apply with your most up-to-date CV!

We looking forward to speaking with you soon.