Job description
Role: Senior Solution Architect (Salesforce Service Cloud)
Location: London
Hybrid: 8 days in office a month
Industry: FMCG
Salary: Up to £100,000 (+ bonuses of up to 13% in addition to £8k in car allowances)
My client is going through a major digital transformation across the FMCG industry. With over $20 billion in revenue each year, they are growing the team significantly and as part of this, are looking for a Senior Solution Architect to join the business, working in a start-up like environment.
In this role, you will help with the build and roll-out of a new digital platform globally, providing customers with a unique end to end journey. As a result, experience working with Salesforce Service Cloud is vital.
Responsibilities:
Requirements:
Benefits:
Location: London
Hybrid: 8 days in office a month
Industry: FMCG
Salary: Up to £100,000 (+ bonuses of up to 13% in addition to £8k in car allowances)
My client is going through a major digital transformation across the FMCG industry. With over $20 billion in revenue each year, they are growing the team significantly and as part of this, are looking for a Senior Solution Architect to join the business, working in a start-up like environment.
In this role, you will help with the build and roll-out of a new digital platform globally, providing customers with a unique end to end journey. As a result, experience working with Salesforce Service Cloud is vital.
Responsibilities:
- Create a capabilities roadmap by deconstructing the current platforms into defined, reusable capabilities that can be built & maintained.
- Help define standards and direction in the business/technical domain, ensuring the right IT investments are made and elaborate the domain architectures into identifiable components.
- Drive opportunities to improve architecture domain and ensure domain architecture is in line with Security and Compliance policies and procedures.
- Advise international stakeholders to support and improve the usage of solution functionalities.
- Support Technical Architects to develop detailed and complete functional specifications for uses cases
- Work with securities teams to define and improve the DevSecOps framework within your domain
Requirements:
- Strong experience across architecture, specifically in transformation
- Working experience of Salesforce Service Cloud as well as Salesforce integrations
- Interaction with Genesys, Amazon Connect or Twillio is beneficial
- Experience across Architecture methodologies and frameworks
- Ideally designed solutions across SaaS applications, self-engineered applications and/or AWS applications
- Technical minded – previous software engineering experience is highly beneficial.
- Experience in internationally involved projects is highly beneficial due to the global presence of this company
Benefits:
- Market-Beating Compensation
- Excellent Employee Benefits (Health Insurance, Dental, Critical Care etc.)
- Above Market-Rate Pension (Up to 10% Employer Contribution)
- Hybrid Working Model
- Chance to work in a world-renowned brand that is at the heart of the FMCG industry
