Job description
The Sr Salesforce BSA role is a combination of a Salesforce analyst and Salesforce administrator. As part of the Salesforce development team, this role will take a declarative out-of-the-box approach to implementing user stories and will work with the business to refine requirements.
Key roles and responsibilities include:
- Work with stakeholders and end users to gather, understand, define, and refine business requirements
- Implement stories via declarative configurations
- Attend daily scrum ceremonies
- Active member of the Salesforce development team
- Document the current process and define scope and conduct gap analysis
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
- Support end-users to ensure business objectives are met and described business outcomes achieved
- Participate in continuous delivery and project based work streams throughout the software development lifecycle and post deployment support
Requirements
- 5+ years experience on the Salesforce platform
- Hands on experience configuring Salesforce including workflows, validation rules, security controls, process builders, flows, approval processes, sharing settings and other declarative controls and automation.
- Proven ability leveraging analytical and problem-solving skills in a fast-paced environment
- Detail-oriented individual with the ability to quickly ramp up on business process
- Strong presentation, communication (written and verbal) skills, and interpersonal skills
- Ability to juggle and prioritize multiple tasks within a collaborative team environment
- Demonstrates flexibility and willingness to do what it takes to get the job done
- Drive and desire to learn and grow both technical and functional skill sets
- Salesforce Certified, or demonstrated expertise in Salesforce Administration
- Proficient in salesforce dataloader
